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Certificate III in Individual Support (Ageing)


Course Description
This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Career Outcomes
Personal Care Worker, Assistant in Nursing, Support Worker, Respite Worker, Community Care Worker, Course Admission Requirements
Domestic Australian Students
For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
Find out if you are eligible for the government funded Certificate III in Individual Support fees.
This course is approved by the Department of Human Services (Centrelink) for student payment. Domestic students who meets the requirements of an approved course of education and study may be eligible to receive student payment from the Department.
Additional requirements below.
International Students
This course is available to international students on a higher education student visa as their concurrent/ secondary course.
Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.
International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5, or achieve an equivalent in other forms of testing that satisfy the Institute’s requirement. If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test.
For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
Additional requirements below.
Note: International student studying a concurrent/secondary course on student visa(Processing of the CRICOS)
An overseas student in Australia on a student visa is permitted to undertake additional study at the same time as the principal course. However, any course undertaken by a student visa holder must be registered on CRICOS. A Confirmation of Enrolment (CoE) is also required for any additional study in a course undertaken by an overseas student whilst in Australia on a student visa. KC is a applying CRICOS provider which accepts international student undertake this course as their secondary course.


Additional Requirements
All Certificate III in Individual Support students must be willing to apply, or already hold, a current National Police Clearance (not older than 3 months at time of enrolment). This is COMPULSORY for students/candidates to undertake workplace training. A National Police Clearance can be acquired from any Post Office for a small  fee.  Please allow 3 weeks for delivery.  Students cannot attend work experience without this.
All learners are required to wear an APSI uniform while attending workplace training in accordance with KC Aged Care and Community Services Dress Code.
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International students on student visas can study this course as a secondary course

Course Fees

– Tuition Fees: $ 5,000 
– Enrolment Fees: $200 (Non-Refundable)
– Material Fees: $300

Units of Competency
This Certificate III in Individual Support (Ageing and Disability) course consists of 12 units of competence with 9 core units and 3 elective units as listed below:

Core Units
CHCCCS031    Provide individualised support
CHCCCS038    Facilitate the empowerment of people receiving support
CHCCCS040    Support independence and wellbeing
CHCCCS041    Recognise healthy body systems
CHCCOM005    Communicate and work in health or community services
CHCDIV001    Work with diverse people
CHCLEG001    Work legally and ethically
HLTINF006    Apply basic principles and practices of infection prevention and control
HLTWHS002    Follow safe work practices for direct client care
Elective Units
CHCAGE011    Provide support to people living with dementia
CHCAGE013    Work effectively in aged care
CHCPAL003    Deliver care services using a palliative approach
CHCDIS011    Contribute to ongoing skills development using a strengths-based approach
CHCDIS012    Support community participation and social inclusion
CHCDIS020    Work effectively in disability support

Entry Requirements
  • Completion of Year 11 or above.

  • International students must demonstrate English Language Proficiency at the upper immediate level or IELTS 5.0 (Academic).

All students must be over 18 years of age before they can commence this course at KC.

Mode of Delivery

This program is delivered with classroom-based face-to-face training which includes but not limited to utilising the specialised training facilities under the required supervision of the trainer, explanation, demonstrations, presentations and some self-paced studies. Also a minimum of 120 hours of workplace training in an appropriate aged care environment is required.

 Facilitators/trainers may provide additional learning materials where gaps exist in participants underpinning knowledge or in the training resources.

Course Duration

38 weeks (3 terms) which includes a minimum of 120 hours of workplace training.

Workplace Training

Workplace training is a compulsory component of this course for all students. Students are required to work in aged care facilities for a minimum of 120 hours to complete this qualification. There is no guarantee of employment after completion of workplace training.

Assessment Methods

Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Case studies

  • Assignments

  • Practical demonstrations

  • Group Activities/Roleplay

  • Projects

  • Knowledge questions

Students are advised well in advance of assessment activities and a student may put forward for consideration any special needs they may have. The assessment criterion is documented in all modules, and workbooks. Dates of assessment are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessments and examinations. Continuous assessment may be based on competencies and marks, or a combination of both.


Australian Professional Skills Institute will provide a uniform to all Aged Care and Home and Community Care students while they undertake the theory classes and workplace training.

All learners are required to wear an KC uniform while attending workplace training in accordance with KC Aged Care and Community Services Dress Code.

National Police Clearance

A National Police Clearance is compulsory for all students who undertake industry placement or work experience. A National Police Clearance can be acquired from any Post Office for a small  fee.  Please allow 3 weeks for delivery.  Students cannot attend work experience without this.


It is compulsory that students have current immunisations as listed below. 

  • COVID -19

  • Influenza

Immunisation records must be provided to student services prior to the commencement of workplace training.


Upon completion of Certificate III in Individual Support, students can continue to study Certificate IV in Ageing Support.

Employment Skills

Breadth, depth and complexity covering planning and initiation of alternative approaches to skills and knowledge application across a broad range of technical and/or management requirements, evaluation and coordination. Self-directed application of knowledge and skills, with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques for self and others. (Source: AQF Implementation Handbook 2007)

Recognition of Prior Learning (RPL)


  • provides an alternative pathway to achieving a qualification without course attendance

  • is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking

  • identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification

  • is the conduct of an assessment to confirm competency.

KC has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.

Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.

The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.

The focus of the KC streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.

Some examples of documentary evidence that can support the process include:

  • licences such as First Aid, RSA

  • CV or work history with details of job role and responsibilities

  • previous qualifications from overseas and Australia

  • certificates and records of results or assessments completed with other RTO’s

  • photographs of work undertaken

  • samples of related project work

  • diaries of tasks performed

  • task sheets/job sheets/logbooks

  • site training records

  • pay slips / employment contracts / job descriptions

  • memberships of relevant professional associations

  • references/letters/third party reports from previous employers/supervisors

  • industry awards

  • performance appraisals

An RPL application kit can be obtained here.

Assessment Methods

Assessments will take the form of an open book theory assessment / activities, assignment and / or practical activities that simulated a work environment. Assessments may include, but are not limited to written questions, portfolio, roleplay, presentation and/or direct observation.

Resources and Materials

Student guide and support materials for each unit are provided in Moodle. Students must organise their own pens, pencils and writing materials for this course.

Facilities and Equipment

To facilitate structured face to face delivery, KC will utilise rooms located at 937 Victoria Rd. West Ryde NSW 2114 (Sydney) or 33 Archer St. Carlisle WA 6101(Perth). Equipment available from the venue will include sufficient table and chairs for all students, whiteboard and data projector to deliver theory material.

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